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Features available on the GlobeIVR platform

The following features are available under the standard setup/scripting fee advertised in our priceplans.

If you need additional, custom features, we can develop these for you. Please contact us for more information.

Phone Lines and Answering Features Local incoming numbers in most countries Calls answered instantly by our automated system Different answering options based on time of day Unlimited number of simultaneous "lines" Completely hosted service - nothing to install or setup Caller Interaction Touch-tone IVR Menus (eg "Press 1 for...") Voice Recognition (eg "Press 1 or say SALES..") Route call flow based on caller's responses Capture numerical information from keypad Capture recordings from caller Announcements and Menus, professionally recorded Call Handling and Transfers Transfer calls to landlines or mobile phones Setup "extension" numbers for callers to choose Automated transfers based on any scenario Virtual Receptionist systems to route calls

Integration with other systems Update databases based on caller responses Make HTTP POSTs to servers based on responses Query databases and give results to caller Query servers and give results to caller Automatically send emails and text messages Automatically send letters or faxes Custom feature development available on request Call Information and Reports Receive voicemails by email Receive captured information by email or SMS Receive reports on call statistics Systems built and managed to your specification! Simply tell us how you want your system to operate; we can then build, test, and manage your phone system for you - absolutely no experience or expensive equipment needed!